Shipping Policy

Last Updated: [Insert Date]
Thank you for shopping with Blomuse! Please review the following information to understand how we handle shipping and delivery.

1. Shipping Destinations

We currently ship to the following countries and regions:

Deliverable Areas:
United States, Canada, United Kingdom, France, Germany, Italy, Spain, Netherlands, Estonia, Austria, Australia, Brazil, Denmark, Poland, Belgium, Russia, Finland, Czech Republic, Colombia, Croatia, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Mexico, South Africa, Portugal, Sweden, Switzerland, Cyprus, Slovakia, Slovenia, Thailand, Turkey, Ukraine, Greece, Hungary, Israel, Singapore, New Zealand, Vietnam.

Undeliverable Areas:
All other countries and regions not listed above.

2. Shipping Rates

Note: Shipping costs are charged only once per order (including returns). No restocking fees will apply for returns.

3. Processing & Delivery Time

• Processing Time: 1–3 business days after payment verification.

• U.S. Orders: Typically arrive within 7–10 business days after shipping.

• Other Countries: Average delivery time is approximately 25 business days, depending on local postal and customs operations.

• Please note that these are estimated delivery times and may vary due to external factors such as customs inspections, weather, or logistics delays.

4. Changing Your Shipping Address

If your order has not yet been shipped, please contact us immediately at info@blomuse.com to update your address or modify shipping options.
Once an order has been shipped, we are unable to make changes to the delivery address.

5. Missing or Delayed Packages

If your tracking information shows your package as delivered but you have not received it:

1. Please check with your neighbors, family members, or building management.

2. Contact your local carrier to verify the delivery location.

3. If you still cannot locate your package, reach out to us at info@blomuse.com, and we’ll assist you in filing a missing package claim.

6. Partial Shipments

Sometimes, items from the same order may be shipped separately for faster delivery.
If you receive only part of your order, please wait 2–3 additional days for the remaining items.
If they still haven’t arrived, contact us at info@blomuse.com for assistance.

7. Expedited Shipping Requests

If you need your order by a specific date, please leave a note on the checkout page.
We’ll do our best to accommodate your request.
If we cannot guarantee on-time delivery, we’ll contact you to confirm whether you wish to proceed or cancel the order.

Please note: Expedited requests cannot be made after the order has been shipped.

8. Late Deliveries and Returns

If your order arrives after your intended use (for example, after a trip or event), please note that we do not cover return shipping fees in such cases.
Orders may only be canceled before they are shipped or produced.

9. Shipping Carriers

To ensure reliable and efficient delivery, we use trusted carriers, including:
China Post, EMS, USPS, UPS, DHL, and FedEx.

10. Taxes & Customs Duties

• All orders are shipped directly from Blomuse.

• For customers in the United States, prices shown at checkout include all applicable taxes — no additional fees will be charged.

• For international customers, customs duties or import taxes (if any) are the responsibility of the buyer.

• As per customs regulations, Blomuse cannot declare items as gifts or understate the product value on shipping documents.

11. Contact Us

If you have any questions about shipping, please contact our support team:
📧 Email: info@blomuse.com
🌐 Website: https://www.blomuse.com